2015 Ford Mustang to debut new Sync 911 assist improvements


BOURBONNAIS, IL – The 2015 Ford Mustang has a redesigned body style and many other changes. The most recent announcement made by Ford Motor Company is that the Mustang will debut with Sync 911 assist enhancements.

Ford Sync 911 assist is a subscription-free emergency feature found on over 7 million Sync equipped Ford vehicles. Currently, with customers consent if the air bag is deployed or the fuel supply shuts off vehicle occupants are connected directly to 911 dispatchers via a connected device.

“911 Assist uses a mobile phone connected to SYNC to call 911 directly when needed,” said David Hatton, global product leader and electrical engineer, Ford Connected Services. “With enhanced data, the system will provide even more detail about a crash to aid in the dispatch of the appropriate resources.”

The enhancements announced by Ford will provide more information to dispatchers that could potentially improve communications to first-responders.  The enhancements will provide the ability to deliver information such as the maximum change in velocity during impact, indication of crash type (front, side, rear or rollover), safety belt usage as detected by the vehicle, awareness of whether multiple impacts occurred and whether airbags were deployed.

“SYNC will only broadcast relevant information to save time, and it constructs a very efficient message for the operator,” said Hatton. “After the introductory message, the voice line opens automatically and occupants can speak directly with the operator via SYNC’s hands-free functionality.”


“We are pleased to continue working with Ford to prolong our vision of any device, anywhere, anytime to provide help needed in the event of an emergency,” said Ty Wooten, education and operations director, National Emergency Number Association. “This new data provided by 911 Assist will be useful in deciding the proper level of the initial response, and will give call takers an indication as to the severity of the incident.”

If you’d like to check out the current Ford Mustang model, stop by our Bourbonnais area Ford dealership! We have a great selection of New Ford Cars, New Ford Trucks, and Pre-owned Cars For Sale – all of which have great technology features! So stop on by and let us help you into a vehicle you’ll love.



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