No matter what car you drive, sooner or later your vehicle will require an oil change, new brakes, a new battery, you name it. This involves taking time out of your day to have your car brought to a shop and worked on, which leads to the potential for schedule conflicts and inconveniences. There’s nothing more frustrating than getting to the shop and being told that “We won’t be able to get it in for two hours” or calling and having to wait for someone to pick up the phone and set an appointment. We know it can be a hassle to schedule an appointment, but we have taken a big step to streamlining the process on your behalf. Court Street Ford now offers the ability to schedule an appointment easily from our new updated Quick Lane website. Below, we have provided a step by step procedure on how to schedule an appointment.
Scheduling your appointment is as simple as going to our website at www.courtstreetford.com. Once you are on the website click on the Quick Lane tab, and hover over “book an appointment”. You can also click the book an appointment button on the bottom left of the screen.
Once you are on the booking page select the type of appointment you need, oil change, alignment check, brake inspection etc.
Once you have selected the appointment you need, you will be taken to our calendar. Click on a date and the list of times will be shown to the right. Once you have clicked on a time, you will be taken to the next screen.
Enter in your information (only the information with an asterisk is mandatory). You also have the option to mention a specific staff member if you would like.
Once you have entered your information, hit next and your information will be displayed to make sure it is correct. If you need to make a correction, you can simply click on one of the menus above to return to it. If everything checks out, click on “book my appointment” and you are good to go!
Bring in your vehicle on the date and time you selected and we will handle the rest! If you entered your e-mail you will receive an e-mail with the date and a link to automatically add it to your phone’s calendar.
If you require a repair of some sort, a specific part, battery, or tires we still urge you to give our Quick Lane a call to schedule an appointment to ensure we have the part or tires you are looking for available before you arrive.
We’d also like to let you know that if you are more comfortable setting an appointment over the phone, that is still an option available to you. Give us a call at 815-939-9600.
If you need services from our Quick Lane be sure to visit us online to book an appointment or give us a call today!
Court Street Ford, located at 558 William Latham Drive, is a multi-year president’s award winning dealership. We have been serving the Kankakee, Bradley, Bourbonnais area for 30 years and counting! We are committed to exceptional customer service. Stop by our dealership, or give us a call at (815) 939-9600. Our knowledgeable sales team and service department will be happy to help and are dedicated to providing the best experience.